Legal & Privacy

1. Introduction

Welcome to the Mnembe Safari website. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we use cookies, manage your data, and handle third-party services like Google and NightsBridge.

2. Cookie Disclosure

Our website uses three categories of cookies to improve your browsing experience:

  • Necessary Cookies: These are essential for the website to function. They allow you to navigate the site and use our “Book Now” features.

  • Statistics (Analytics): We use Google Analytics 4 (GA4) to understand how visitors interact with our site. This data is anonymized and does not identify you personally. It helps us improve our content and user experience.

  • Marketing & Social Media: We utilize the Meta Pixel (Instagram/Facebook) and Google Maps. These tools allow us to measure the effectiveness of our advertising and help you locate our safari lodge. These services may track your activity across different websites to show you relevant advertisements.

3. Online Bookings & Payments

To ensure the highest level of security, Mnembe Safari does not store your credit card or financial information on our servers.

  • NightsBridge: All bookings are processed via the NightsBridge platform.

  • Redirection: When you click “Book Now,” you are redirected to a secure NightsBridge environment. All payment processing and personal booking data are managed under their PCI-compliant security protocols.

  • Third-Party Terms: We encourage you to review the NightsBridge Privacy Policy during the checkout process.

4. Data Protection (POPIA & GDPR)

In compliance with the Protection of Personal Information Act (POPIA) in South Africa and international standards:

  • Information Officer: [Your Name / Email Address]

  • Data Usage: We only use the information you provide (via contact forms or email) to respond to your inquiries or manage your reservations.

  • Your Rights: You have the right to access, correct, or request the deletion of your personal data at any time. Please contact our Information Officer for any data-related requests.

5. Liability Disclaimer

  • Information Accuracy: While we strive for accuracy, Mnembe Safari is not liable for any errors regarding pricing, availability, or descriptions displayed on this website or the NightsBridge platform.

  • Photography: Images used on this site are for illustrative purposes and intended to represent the safari experience; actual wildlife sightings and room setups may vary.

  • External Links: We are not responsible for the privacy practices or content of any external websites linked from our domain.